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  1. How to Update a Registrants Email Address when Receiving the Error "This email address is already taken."

    Sometimes when trying to update a Registrant's email address you can receive an error: "This email address is already taken." This can occur in two scenarios … ) by a Registrant in a different Campaign in your Organization. In the first scenario, the Registrant's email address can't be updated as there cannot be two
    Knowledge baseAug 13, 2019
  2. How to update Admin notifications

    and their categories here.   How to update email notifications Log into your admin account at Click on the top right … Rallybound now allows administrators to choose the email notifications they wish to receive for each campaign. The notifications are broken down into 3
    Knowledge baseApr 27, 2018
  3. How to change the registrant email address

    > People Contacts tab 2) Find the registrant's contact record 3) Update the Email address field and click Save. You can also search for the registrant in the global search and on the registrant record click "Edit Contact Info". Then update the email address field and click Save.
    Knowledge baseOct 03, 2017
  4. PDF Attachments

    autoresponder email. The specific auto-responders are listed below: Offline Donation Verified Online Donation Confirmation Registration Member Registration (role reg … Email > PDF Receipt. This feature was built as a way to provide tax receipts, but it may be used for other purposes. So, by default, the template includes
    Knowledge baseMay 16, 2019
  5. Tribute (In Honor/In Memory Of)

    Recipient Contact (person to be notified) - We cannot update. F. Notification Recipient Information (email, address or both) - This should be mapped to the Tribute … with the Tribute Member's (the person to be notified) name and address or email and any custom mapping fields set to sync to a contact. We will then create
    Knowledge baseJun 22, 2018
  6. Whitelisting Your Email Domain

    It's always a good idea to whitelist your email domain so that emails sent are not rejected. When you add your organization's email address in the Campaign Settings > Email Options > Admin (From) Email Address section, the emails sent by the system will have you as the sender.  There are 2 methods to ensure your
    Knowledge baseJul 03, 2019
  7. Email Tracking

    With email tracking, administrators can view detailed information related to every email they sent out. Administrators can also view pending emails which they scheduled to be sent. This information includes:   For admin emails: Template Sent-from email Date/time sent Recipients Subject and body content
    Knowledge baseAug 25, 2016
  8. Email Templates

    Email templates allow administrators and fundraisers to preset and reuse often-used emails. This precludes the need to rewrite the same email multiple times. There are two types of email templates: Admin email templates: email templates administrators send to fundraisers (see how-to) Fundraiser email templates
    Knowledge baseJan 29, 2018
  9. Email Stats

    For the amount of time you spend composing and sending emails, as well as encouraging others to send emails, you probably want to know how well these email are received, whether they are being read, and how they compare to other email campaigns. For all this and more, Rallybound presents administrators with email
    Knowledge baseApr 27, 2018
  10. Email Marketing

    Email is one of the cornerstones of fundraising. Rallybound comes with robust email tools that make it easy to engage potential fundraisers and donors. Here are some of the things you can do: Compose and send custom emails Use placeholders to send out customized emails Create email templates to quickly send out
    Knowledge baseMar 19, 2018