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  1. How to create a default fundraiser email template (instructions for administrators)

    Fundraiser email templates allow fundraisers to reuse often-used emails that they send to their contacts (potential donors). This precludes the need to rewrite the same email multiple times. If a template is set by an administrator, it becomes available globally to all fundraisers as a default template. This gives
    Knowledge baseAug 25, 2016
  2. What should I do if fundraiser are not receiving emails from the system?

    In the event that system emails are not being received by fundraisers, the first thing you'll want to do is check the sent auto-responders and filter by the registrant's email. To do so, navigate to the Admin Panel > Email > Sent Auto-Responders > filter the Email column by the registrant's email. You should see all
    Knowledge baseFeb 07, 2020
  3. Email

    Knowledge baseJan 25, 2018
  4. Limit on mass selecting contacts when composing emails

    When composing and sending an email, Rallybound's email tool doesn't allow you to select all contacts at once if you have more than 20 contacts. This forces fundraisers to review the addresses to which they are sending. When sending blast emails, if ISPs (such as Gmail, Yahoo, etc.) detect inactive and spamtrap
    Knowledge baseFeb 07, 2020
  5. How to opt in to receive emails once opted out

    A fundraiser/donor can opt out of receiving emails from the system by clicking on the Unsubscribe link in the footer of any system emails. The simple way to opt back in is to click on the same Unsubscribe link and subscribe back in. The fundraiser/donor can find any previous emails sent from the system and click
    Knowledge baseFeb 07, 2020
  6. Custom Automated Emails

    The automator is a powerful tool that allows administrators to set a range of criteria which will automatically generate and send personalized emails when triggered. Combining the automator with placeholders makes this powerful tool even more powerful by generating completely personalized emails. Some useful examples
    Knowledge baseJul 07, 2018
  7. How to create multiple pages under the same email

    Fundraisers can set up multiple fundraising pages, all managed in their account, on specific campaigns. If a campaign is configured with Quick Registration, then it can also be configured to allow fundraisers to create multiple pages. To configure your site in this manner, please contact us mailto:helpdesk@rallybound.c
    Knowledge baseJul 07, 2018
  8. Admin Notification Emails

    Administrators can manage which emails they receive from which campaigns in their admin profile section. Below is a list of which email notifications are included in which categories.   Transactions Ticket Purchased Notification Recurring Donation Plan Notification Recurring Donation Instance Notification
    Knowledge baseJan 26, 2018
  9. Miscellaneous Objects, Arrays and Attributes

    to confirm their registration and activate their page. Available in the Registration Team Confirmation emails. Create_Account_Link Returns a link for a donor to create an account. Available in donation emails. Use an if tag to include the link only when it is applicable to the donor: {% if Create_Account_Link
    Knowledge baseFeb 10, 2020
  10. How to resend an auto responder

    You can resend a confirmation or receipt email by following these steps: Log in to your admin panel (yoursite.com/admin) Click Email > Sent Auto Responders in the sidebar Locate and select the relevant email (you can sort by name or date, or even filter by known information) Click Resend at the top of the window
    Knowledge baseOct 17, 2019