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  1. Email

    Knowledge baseJan 25, 2018
  2. Register Multiple Participants or Children (without an email address)

    Page (Full) - Fundraising Tools Label Fundraising Tools Email Address Required   If the registrant wants someone to be a Fundraiser, meaning the new Fundraiser will have their own fundraising page and log in, an email address will be required.  Therefore, the toggle switch next to "Email Address Required" should
    Knowledge baseJan 29, 2018
  3. Limit on mass selecting contacts when composing emails

    When composing and sending an email, our system doesn't allow you to select all contacts at once if you have more than 20 contacts. This forces fundraisers to review the addresses they are sending to. When sending blast emails, if ISPs (such as Gmail, Yahoo, etc.) detect inactive and spamtrap
    Knowledge baseApr 17, 2019
  4. Fundraiser not receiving emails from the system

    Firstly, check the sent auto-responders and filter by the registrant's email. To do so go to the admin panel > Email > Sent Auto-Responders > filter the Email column by the registrant's email. You should see all the emails sent to this registrant. Click on each of the sent emails and scroll down to email stats
    Knowledge baseOct 05, 2018
  5. Custom Automated Emails

    The automator is a powerful tool that allows administrators to set a range of criteria which will automatically generate and send personalized emails when triggered. Combining the automator with placeholders makes this powerful tool even more powerful by generating completely personalized emails. Some useful examples
    Knowledge baseJul 07, 2018
  6. How to create multiple pages under the same email

    Fundraisers can set up multiple fundraising pages, all managed in their account, on specific campaigns. If a campaign is configured with Quick Registration, then it can also be configured to allow fundraisers to create multiple pages. To configure your site in this manner, please contact us mailto:helpdesk@rallybound.c
    Knowledge baseJul 07, 2018
  7. Admin Notification Emails

    Administrators can manage which emails they receive from which campaigns in their admin profile section. Below is a list of which email notifications are included in which categories.   Transactions Ticket Purchased Notification Recurring Donation Plan Notification Recurring Donation Instance Notification
    Knowledge baseJan 26, 2018
  8. How to opt in to receive emails once opted out

    A fundraiser/donor can opt out of receiving emails from the system by clicking on the Unsubscribe link in the footer of any system emails. The simple way to opt back in is to click on the same Unsubscribe link and subscribe back in. The fundraiser/donor can find any previous emails sent from the system and click
    Knowledge baseSep 20, 2017
  9. Role Registration Autoresponders

    Campaigns configured with the Role Registration Flow have a set of autoresponder emails unique to the Role Registration process. Each is listed below with some information about it. Registration Member Registration This is the main email for Role Registration. It is sent when a registrant completes
    Knowledge baseJul 05, 2019
  10. How to edit an auto-responder

    "Email" in the left sidebar Select "Auto Responders" Locate the auto responder you'd like to edit (select or hover over an auto responder and read its description to see what activates it) Once selected, click "Edit" at the top left of the auto-responder window. Select whether to disable the email, and/or disable
    Knowledge baseJul 05, 2019